NXD ("Company") complies with the Personal Information Protection Act and other applicable laws to protect the personal information of users of its service Scenes ("Service"), and processes personal information for the following purposes:
Membership registration and management: User identification, prevention of fraudulent use, various notices and notifications
Service provision and improvement: Providing AI chat services, processing paid transactions and settlements, improving conversation algorithms
Marketing and statistics: Providing personalized services, providing event information, analyzing service usage statistics, measuring advertising campaign performance and effectiveness
Membership registration: Email address, nickname, date of birth, gender (including SNS ID when using social login)
During service use: Usage records, access logs, message information (time, content, etc.), feedback
Device information: Device identifiers (UUID, ADID), OS information, IP address, cookies
During payment: Payment method information and records
Member information: Until withdrawal (records for prevention of fraudulent use are retained for 1 year after withdrawal)
Commercial transaction records: 5 years (Act on Consumer Protection in Electronic Commerce)
Consultation and dispute records: 3 years (Act on Consumer Protection in Electronic Commerce)
Log records: 3 months (Protection of Communications Secrets Act)
The Company consigns personal information to the following service providers for the provision of services:
Google Cloud: Server infrastructure construction and provision
Neptune Corp. (㈜넵튠): Chat messaging service provision
Meta Platforms, Inc.: Mobile app advertising campaign performance measurement and analysis
The Company transfers personal information abroad as follows for the purpose of measuring advertising campaign performance.
Transferee: Meta Platforms, Inc.
Country of Transfer: United States
Date and Method of Transfer: Network transmission at the time of service use
Items Transferred: Advertising identifiers (IDFA, IDFV), device information (model, OS, language, time zone), network information (IP address, mobile carrier), app events (installs, launches, in-app purchases)
Purpose of Use: Advertising campaign performance measurement and effectiveness analysis
Retention and Use Period: In accordance with the transferee's privacy policy (https://www.facebook.com/privacy/policy)
Upon achievement of the purpose of processing, personal information is disposed of without delay. Electronic files are destroyed by methods that prevent recovery, and physical documents are shredded or incinerated.
Users may request access, correction, deletion, or suspension of processing of their personal information at any time through the Service settings or via the Personal Information Protection Officer.
The Company implements administrative, technical, and physical measures including the establishment of internal management plans, access control management, encryption of key information, and installation of security programs.
The Company uses cookies and behavioral information to improve the Service and measure advertising campaign effectiveness. Through the SDK provided by Meta Platforms, Inc., the following information is automatically collected:
Device identifiers: IDFA, IDFV
Device attributes: model, screen size, OS, SDK version
Network information: mobile carrier, language, time zone, IP address
App events: installs, launches, in-app purchases
iOS users may refuse per-app tracking through Settings > Privacy & Security > Tracking. Android users may reset their advertising ID or opt out of personalized advertising in their device settings.
The Company has designated the following officer to handle personal information-related inquiries and complaints:
Personal Information Protection Officer
Name: Shin Ki-hoon
Email: scenes@scenes.so
For additional consultation, users may contact the Personal Information Infringement Report Center (118) or the Personal Information Dispute Mediation Committee (1833-6972).
In the event of changes, users will be notified through the Service's notice board at least 7 days before the effective date of the revision.
AddendumEffective Date: March 9, 2026
Scenes applies a zero tolerance policy to sexual crimes targeting children and adolescents.
Scenes believes that protecting children and adolescents from harmful online environments is one of our most important responsibilities. Accordingly, we apply a zero tolerance policy—with no exceptions—to sexual crimes targeting children and adolescents, or any conduct that facilitates such crimes.
A single violation of the relevant operating policy will result in immediate and permanent account suspension, restriction from the Service, and, where necessary, a report to law enforcement—regardless of whether it is a first offense.
Scenes accepts reports 24 hours a day, 365 days a year through the in-Service "Report" feature and takes prompt, thorough action upon receipt. Reporter anonymity is strictly protected.
1. Acts Related to Child Sexual Exploitation Material (CSEM)
Producing, distributing, selling, sharing, or possessing such material, or attempting or expressing intent to do so
This includes not only real children and adolescents, but also characters or images that can be clearly recognized as children or adolescents (e.g., illustrated depictions)
Sending such material via email, messenger, or in-Service features may result in sanctions and criminal prosecution based solely on the recipient's report
2. Possession and Use of CSEM
Possessing or using child or adolescent pornographic material while aware of its nature
Storing such material in online storage services may also be punishable under the Act on the Protection of Children and Adolescents against Sexual Abuse
3. Facilitation and Brokering of Production
Assisting in the use of children or adolescents for the production of CSEM (including all forms of providing information, monetary transactions, introductions, and brokering)
4. Sexual Solicitation and Facilitation
Providing or expressing intent to provide pornographic material or CSEM to children or adolescents
Buying, selling, facilitating, or brokering sexual acts involving children or adolescents
5. Sexual Abuse and Grooming
Planning or depicting sexual crimes against children or adolescents in a manner that stimulates sexual desire
Grooming: using trust and intimacy to induce or coerce children or adolescents into sexual acts (including sexual conversation, meeting requests, and requests to send photos or videos)
6. Sexual Objectification of Children and Adolescents
Depicting children or adolescents as sexual objects, or distorting or compositing them into pornographic material through posts, comments, or other means
7. Other Facilitation
All acts that facilitate sexual crimes against children and adolescents, including providing locations for crimes, luring, soliciting, and sharing information related to sexual services
If you encounter material depicting sexual abuse of children or adolescents online, please report it immediately through the in-Service report feature or the relevant authorities. Scenes is committed to working with you to create a safe and healthy communication environment.